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Privacy Policy

Privacy Policy

Effective date: 18 March 2020

United for Global Mental Health (registered as a company limited by guarantee under company number 1139817 and as a charity in England and Wales under charity registration number 1180516) ("Global for United Mental Health", “us”, “we”, or “our”) operates the www.gospeakyourmind.org website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with those personal data.

We use your personal data to provide and improve the Service. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.gospeakyourmind.org/terms.

1. Definitions

  • Service
    Service is the www.gospeakyourmind.org website operated by United for Global Mental Health.

  • Personal Data
    Personal Data means any information relating to a data subject.

  • Cookies
    Cookies are small files stored on your device (computer or mobile device).

  • Controller
    Controller means the natural or legal person which (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.
    For the purpose of this Privacy Policy, we are a Controller of your Personal Data.

  • Data Subject
    Data Subject is any living natural person who is either identified, or who can be identified by reference to an identifier or a number of factors relating to that person.

  • Processors
    Processor means any natural or legal person which processes Personal Data on behalf of a Controller.
    We may use the services of various service providers as Processors in order to process your Personal Data more effectively.

  • User
    A user is a Data Subject who is using our Service and is the subject of Personal Data.

  • User Data
    Any Personal Data about Users.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.  

2.1 Types of Personal Data Collected

(a) Personal Data

While using our Service, we may ask you to provide us with certain Personal Data. This may include but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you regarding the campaign, and will ask for your consent to send you these communications where required. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

(b) Usage Data

We may also automatically collect information on how the Service is accessed and used (“Usage Data”). These Usage Data may include information such as your computer’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

(c) Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use these data to provide features of our Service, and to improve and customise our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

(d) Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and to hold certain information.

Cookies are text files that include a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept certain cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.

  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

  • Security Cookies. We use Security Cookies for security purposes.  

3. Purpose and Legal Basis for using User Data

3.1 Purposes

United for Global Mental Health and its global campaign leads (details of our global campaign leads can be found in section 6.3 below) use the User Data for various purposes. These include:

  • To provide and maintain our Service

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

  • To provide customer support, including investigating complaints received from you or others about our website

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent and address technical issues

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already enquired about (if you have opted to receive such information)

3.2 If our processing of your Personal Data is subject to the General Data Protection Regulation (“GDPR”) and/or the UK’s Data Protection Act (“DPA”), United for Global Mental Health’s legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect them. Please see the table below for further information on the legal basis we rely on to process your Personal Data for each purpose:

Purpose of Processing (1)

  • To provide and maintain our Service.

  • To notify you about changes to our Service.

  • To allow you to participate in interactive features of our Service when you choose to do so.

Legal Basis (1)

  • To fulfil a contract or take steps linked to a contract.

Purpose of Processing (2)

  • To provide customer support including investigating complaints received from you or from others about our website.

  • To gather analysis or valuable information so that we can improve our Service.

  • To monitor the usage of our Service

  • To enforce compliance with our terms of use and other policies and to help other organisations (such as copyright owners enforce their rights).

Legal Basis (2)

  • Where necessary for United for Global Mental Health’s legitimate interests, where our interests are not overridden by your data protection rights.

Purpose of Processing (3)

  • To detect, prevent and address technical issues, particularly in the area of security

  • In response to requests by government or law enforcement authorities conducting an investigation.

Legal Basis (3)

  • For purpose which are required by law.

Purpose of Processing (4)

  • To provide you with news, special offers and general information

  • Placing cookies and using similar technologies in accordance with this Privacy Policy.

  • On other occasions where we ask you for consent, we will use your Personal Data for the purpose which we explain at the time.

Legal Basis (4)

  • Where you give us consent.

4. Retention of Data

United for Global Mental Health and its global campaign leads will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. United for Global Mental Health and its global campaign leads may retain your Personal Data for a longer period to the extent necessary to comply with our or their respective legal obligations (for example, if we are required to retain your Personal Data to comply with applicable laws), to resolve disputes and/or to enforce our or their legal agreements and policies.

United for Global Mental Health and its global campaign leads will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when these data are used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain these data for longer periods.  

5. Transfer of Data

Your Personal Data may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction, where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide Personal Data to us, please note that we transfer your Personal Data to the United Kingdom and process them there. If you opt in to finding out more about the Speak Your Mind campaign in a particular country, we will transfer your Personal Data to the campaign lead in that particular country.

United for Global Mental Health and its global campaign leads will take all the steps reasonably necessary to ensure that your data are treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country outside the United Kingdom or EEA unless there are adequate safeguards in place including the security of your Personal Data.

6. Disclosure of Data

6.1 Business Transaction

If United for Global Mental Health is involved in a merger, acquisition or asset sale, your Personal Data may be shared with a potential purchaser or investor (and their advisors).  

6.2 Disclosure for Law Enforcement

Under certain circumstances, United for Global Mental Health may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

6.3 Global campaign leads leading national Speak Your Mind campaigns

United for Global Mental Health has partnered with 35 organisations in 15 countries to facilitate the Speak Your Mind campaign. 

We will only ever share your Personal Data with the organisations we have partnered with in your own country. 

These organisations will only ever provide you with news and general information about other services and events which they offer that are similar to those that you have already enquired about if you have opted to receive such information. 

These organisations are listed below:

South Africa:

  • South African Federation for Mental Health

  • South African Global Health Strategies

  • REPSSI

  • South African Depression and Anxiety Group

Australia:

  • Australians for Mental Health

  • MaiTri Foundation

Indonesia:

  • CBM International

  • Yakkum Rehabilitation Center

New Zealand:

  • Voices of Hope

Argentina:

  • Asamblea de Usuarios / as de Salud Mental por Nuestros Derechos

  • Argentinian University 

UK:

  • Mind

  • Scottish Association for Mental Health (SAFMH)

The US:

  • Well Being Trust

  • The Carter Centre

  • Born This Way Foundation

  • Baumer Impact

India:

  • Sangath

  • Mariwala Health Initiative

Ghana:

  • Basic Needs Ghana

  • Ghana Broadcasting

  • Centre for People’s Empowerment and Rights

Nepal:

  • KOSHISH

  • Transcultural Psychosocial Organisation (TPO) Nepal

  • Women's Group for Disability Rights

Sierra Leone:

  • Sierra Leone Psychiatric Hospital

  • National Mental Health Coalition

  • Society for Radio Democracy

Liberia:

  • The Carter Center

  • Cultivation for Users Hope

Nigeria:

  • Mentally Aware Nigeria

  • Mandate Health Empowerment Initiative

Kenya:

  • Users and Survivors of Psychiatry Kenya

  • United Disabled Persons of Kenya

Tonga:

  • Tonga Mental Health and Disabilities Association

 

6.4 Legal Requirements

United for Global Mental Health may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of United for Global  Mental Health

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

7. Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

8. Your Data Protection Rights under the General Data Protection Regulation and the UK Data Protection Act 2018

If our processing of your Personal Data is subject to the GDPR and/or the DPA, you have certain data protection rights. United for Global Mental Health aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want your Personal Data to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete Personal Data we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The right of rectification. You have the right to have your Personal Data rectified if they are inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your Personal Data.

  • The right to data portability. You have the right to be provided with a copy of the Personal Data we have on you in a structured, machine-readable and commonly used format and for United for Global Mental Health to transfer those Personal Data to another Controller.

  • The right to withdraw consent. You also have the right to withdraw your consent at any time where United for Global Mental Health or global campaign leads rely on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area or the United Kingdom.

9. Processors

We may employ third party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only as a Processor to perform these tasks on our behalf and are obligated not to disclose or use your Personal Data for any other purpose.

10. Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. These data are shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having your activity on the Service made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about your activity on the website.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

11. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

12. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children” of “Child”).

We do not knowingly collect Personal Data from any Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verifying with a parent or obtaining their consent (where necessary) we will take steps to remove those Personal Data from our servers.

13. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact United for Global Mental Health:

By email: hello@unitedgmh.org